Refund & Return Policy

At Vomify, customer satisfaction is important to us. We are committed to providing a reliable shopping experience and handling return and refund requests fairly and transparently.

Return Eligibility

Customers may request a return within 30 days of receiving their order, subject to the following conditions:

The item is unused and in its original condition.
The item is returned with its original packaging and included accessories, where applicable.
Proof of purchase, such as an order confirmation, is provided.

Certain products may be excluded from returns due to hygiene, safety, personalization, or other applicable restrictions. Any exclusions will be communicated where required by law.

Nothing in this policy limits any mandatory consumer rights available under applicable law.

How to Request a Return

To initiate a return, please email support@vomify.com with the following information:

Your order number
The item you wish to return
The reason for the return
Supporting photographs, if the item is damaged, defective, or incorrect

Our customer service team will review your request and provide further instructions. Please do not send items to an address until return instructions have been provided.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact support@vomify.com as soon as reasonably possible.

Include your order number and clear photographs of the issue. We will assess the situation and arrange an appropriate resolution, which may include a replacement, refund, or other remedy in accordance with applicable law.

Refund Processing

Once an authorized return has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will generally be issued to the original payment method. The time required for the funds to appear in your account depends on your payment provider or financial institution.

Where permitted by law, original shipping charges and return shipping costs may be non-refundable.

Return Shipping Costs

Unless the item is damaged, defective, incorrect, or applicable law requires otherwise, customers are responsible for return shipping costs.

We recommend using a shipping service with tracking. Vomify cannot guarantee receipt of returned items sent without tracking information.

Exchanges

If you receive a defective or incorrect item, please contact our customer service team for assistance.

Exchanges for other reasons are subject to product availability and approval. Where an exchange is unavailable, an alternative resolution may be offered.

Order Cancellations

If you wish to cancel an order, contact support@vomify.com as soon as possible.

We will make reasonable efforts to accommodate cancellation requests before an order enters fulfillment. Once an order has been processed or shipped, cancellation may no longer be possible, and the applicable return procedure may apply.